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03 / PROCESS MINING

See the work between the boxes.

Connect the process your organisation describes with the way people’s weeks actually run.

THE CONNECTED VIEW

What you describedBriefDraftReviewSendHow the week actually runsBriefHuntDraftReworkSendThe two extra steps are where the hours are.

WHAT YOU GET

Clarity you can act on.

01

The week, stage by stage

Map the work, its handoffs and where AI already fits into it.

02

The undocumented steps

Find the workarounds and repeat tasks that do not appear in the formal process.

03

Human judgment, protected

Identify what needs to stay with a person before considering automation.

HOW IT WORKS

From evidence to a next step.

  1. 01

    Learn the business process

    Start with the stages, owners, handoffs and systems as process leaders describe them.

  2. 02

    Listen to the actual week

    Krish speaks privately with individuals about how their work really happens.

  3. 03

    Make the difference visible

    Connect the formal structure with everyday practice and identify the stages where time may be recovered.

FURTHER READING

Go deeper on this question.

START WITH ONE TEAM.

A clearer picture.
A practical next move.

Bring your roles and the AI tools you already own.

Discuss your workflows

A QUICK REFLECTION

How well does your team use its AI tools?

On a scale of 1 to 10, where would you put your team today?

Your team’s use of AI, from 1 to 10
1 · Just getting started10 · Working really well