A role-specific read
Define the tasks, tools and standards that matter for each job before interpreting performance.
02 / EFFECTIVENESS
Understand capability through the work each role actually does, across five dimensions that need different kinds of support.
THE CONNECTED VIEW
WHAT YOU GET
Define the tasks, tools and standards that matter for each job before interpreting performance.
Examine prompting, tool literacy, workflow integration, judgment, and growth and team influence.
Find which gaps are shared across a team and what people say is stopping them.
HOW IT WORKS
Clarify what AI can help with, what must stay human and what strong work looks like in that role.
Use a private conversation and practical tasks based on the tools and responsibilities already in the person’s day.
Keep the detail visible so a prompting gap and a judgment gap lead to different interventions.
THE EFFECTIVENESS VIEW
Use the gauge alongside the five dimensions. The dimension-level detail helps identify which support a team needs next.
Verify AI-generated account research before it reaches a customer.
Review claims and evidence before publishing AI-assisted content.
Recognise exceptions in a workflow and know when human judgment is required.
FURTHER READING
START WITH ONE TEAM.
Bring your roles and the AI tools you already own.
Talk about your team’s AI fluency